Payment policy
Which payment methods do you accept?
We accept the following two main payment methods:
- PayPal: lonborus primarily uses PayPal to process secure payments. We accept MasterCard, VISA, American Express, and Discover via PayPal.
- Secure credit card payment: We also accept credit card payments with Visa, Mastercard, American Express and Discover.
In which currency will I be billed?
All our transactions are processed in EUR. If your credit or debit card uses a different currency, your bank will apply the corresponding exchange rate for your chosen currency, depending on the website you are visiting.
Do you offer a 3- or 4-payment option?
We accept 3-payment options.
How can I change/modify my order?
If you have any further questions or concerns, please contact us through our support center.
Please note that we can assist you in modifying your order before it is shipped.
Sobald Ihr Paket versandt wurde, können wir nichts mehr ändern.
What should I do if I haven't received a confirmation email?
If you haven't received a confirmation email for your order, you may have entered your email address incorrectly when placing your order, or the email may be in your spam folder. You can log in to your account to view your orders. You can also contact us for more information about your order.
